Samir Elbarbary

2026-09-21 08:37:06 -

Merdial turns every sales conversation into real-time coaching, automatic quality scoring, qualification and a ready-to-approve lead, helping sales teams and BPOs improve every call instead of manually reviewing a small sample after the fact.

Imagine a new sales representative joining a BPO in Cairo. Today, their development depends heavily on their manager having enough time to listen to their calls. A manager may oversee several agents, so only a small fraction of conversations can be reviewed.

Operating in Egypt
https://hub.spark.ngo/pages/merdial

#ImpactAwards2026 #JobsAndIncomeForThoseWhoNeedThem #EducationAndSkills

Merdial turns every sales conversation into real-time coaching, automatic quality scoring, qualification and a ready-to-approve lead, helping sales teams and BPOs improve every call instead of manually reviewing a small sample after the fact. Imagine a new sales representative joining a BPO in Cairo. Today, their development depends heavily on their manager having enough time to listen to their calls. A manager may oversee several agents, so only a small fraction of conversations can be reviewed. Operating in Egypt https://hub.spark.ngo/pages/merdial #ImpactAwards2026 #JobsAndIncomeForThoseWhoNeedThem #EducationAndSkills

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