Merdial

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Areas of impact
Started
2026
One-line pitch
Merdial turns every sales conversation into real-time coaching, automatic quality scoring, qualification and a ready-to-approve lead, helping sales teams and BPOs improve every call instead of manually reviewing a small sample after the fact.
Your solution
Merdial is a sales conversation intelligence and execution platform for sales teams, BPOs and lead-generation agencies. It listens to live calls, gives agents real-time objection-handling guidance, scores every conversation against each client’s own standards, determines whether a prospect qualifies, extracts lead information and sends it for human approval. Unlike tools that stop at dashboards and post-call insights, Merdial turns conversations into actionable outcomes. It also replaces manual QA sampling with automated coverage across every call. Built to scale from a single user to larger sales floors, Merdial makes advanced sales coaching and quality assurance accessible to smaller teams.

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