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PBID: 0062002200000370
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Started
2026 -
One-line pitch
Merdial turns every sales conversation into real-time coaching, automatic quality scoring, qualification and a ready-to-approve lead, helping sales teams and BPOs improve every call instead of manually reviewing a small sample after the fact. -
Your solution
Merdial is a sales conversation intelligence and execution platform for sales teams, BPOs and lead-generation agencies. It listens to live calls, gives agents real-time objection-handling guidance, scores every conversation against each client’s own standards, determines whether a prospect qualifies, extracts lead information and sends it for human approval. Unlike tools that stop at dashboards and post-call insights, Merdial turns conversations into actionable outcomes. It also replaces manual QA sampling with automated coverage across every call. Built to scale from a single user to larger sales floors, Merdial makes advanced sales coaching and quality assurance accessible to smaller teams.
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This website is funded by the European Union, within the framework of the Green Forward programme, implemented at the meso level by SPARK in Jordan, Lebanon, Palestine, Morocco, Tunisia, and Egypt. Its contents are the sole responsibility of SPARK and do not necessarily reflect the views of the European Union.