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2026-05-05 13:04:44 -

Why Reactive IT Support Is Costing Your Business More Than You Think

Most businesses don’t calculate the real cost of reactive IT support. On the surface, the break-fix model looks simple: something breaks, you call IT, it gets fixed, and you move on. But underneath that simplicity lies a pattern of hidden costs that slowly drain profitability, productivity, and operational stability. The real issue is not just the IT problem...

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